Last updated: September 2026

Welcome to Buana Aroma Alami.

These Terms and Conditions govern your use of the website operated by PT Buana Aroma Alami, available at https://buana-aroma.com.

By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

1. About Buana Aroma Alami

PT Buana Aroma Alami is a supplier of natural ingredients for wellness, cosmetic, personal care, aromatherapy, fragrance, and related industries.

Our product categories may include, but are not limited to:

Essential Oils
Carrier Oils
Hydrosols
Botanical Extracts
Fragrances
Custom Sourcing Services

Information available on this website is intended to help customers, business partners, formulators, manufacturers, wholesalers, researchers, and other visitors understand our products and services.

2. Website Information

We make reasonable efforts to provide accurate and up-to-date information on this website.

However, product information including specifications, botanical information, origin, availability, packaging, minimum order quantity, lead time, technical data, and other commercial information may change without prior notice.

Information displayed on this website should not be considered a final product specification, certificate, contractual commitment, or guarantee unless confirmed separately in writing by PT Buana Aroma Alami.

Customers are encouraged to request the latest available product documentation before purchasing or using any material.

3. Product Information and Intended Use

Product descriptions, application suggestions, technical information, and other material on this website are provided for general informational purposes.

Customers are responsible for evaluating whether a product is suitable for their specific formulation, manufacturing process, application, regulatory requirements, and intended market.

Information provided by PT Buana Aroma Alami does not replace professional formulation, regulatory, medical, safety, or technical advice.

Where applicable, customers should conduct appropriate testing, stability evaluation, compatibility testing, safety assessment, and regulatory review before commercial use.

4. Samples and Product Evaluation

Samples may be provided for evaluation purposes depending on product availability and commercial requirements.

A sample is intended to allow customers to evaluate a material before placing a larger order.

Characteristics of natural ingredients may vary between batches due to factors including botanical source, climate, harvest conditions, processing, and natural composition.

Acceptance of a sample does not automatically guarantee that all future batches will be identical in sensory characteristics.

Relevant product specifications and documentation should be used when evaluating commercial supply.

5. Quotations and Commercial Information

Prices, quotations, availability, minimum order quantities, packaging options, lead times, and other commercial information may change based on factors including:

Order quantity
Product availability
Raw material availability
Supplier conditions
Packaging requirements
Shipping requirements
Market conditions
Currency fluctuations
Import or export requirements

A quotation becomes valid only when formally issued or confirmed by PT Buana Aroma Alami.

Information displayed on the website does not constitute a binding commercial offer.

6. Orders

Orders are subject to confirmation by PT Buana Aroma Alami.

An order may be subject to additional commercial terms including payment terms, minimum quantities, production schedules, packaging requirements, shipping arrangements, and product availability.

PT Buana Aroma Alami reserves the right to accept, reject, limit, or cancel an order where reasonably necessary.

Any specific terms included in an official quotation, purchase agreement, invoice, purchase order confirmation, or other written commercial agreement may supplement these Terms and Conditions.

7. Natural Variation

Many products supplied by PT Buana Aroma Alami are derived from natural botanical materials.

Natural ingredients may exhibit reasonable variations in:

Color
Odor
Aroma profile
Viscosity
Appearance
Chemical composition
Sensory characteristics

Such variations may occur due to origin, season, harvest, processing conditions, and natural botanical characteristics.

Where specifications are provided, conformity should be evaluated against the applicable specification rather than visual or sensory comparison alone.

8. Documentation

Depending on the product and availability, documentation may include materials such as:

Product Specification
Certificate of Analysis (COA)
Safety Data Sheet (SDS)
Technical Data Sheet (TDS)
GC-MS information
Regulatory information
Certificates or supporting documentation

The availability of specific documentation may vary by product.

Customers should confirm documentation requirements before placing an order.

9. Intellectual Property

Unless otherwise stated, PT Buana Aroma Alami owns or has appropriate rights to the website content, including:

Text
Graphics
Illustrations
Product presentations
Photographs
Logos
Brand elements
Website design
Documents
Other original materials

All intellectual property rights are reserved.

You may view and use the website for legitimate informational and business purposes.

You must not, without prior written permission:

Republish substantial website content
Sell, rent, sublicense, or commercially redistribute website content
Copy or reproduce proprietary materials for commercial use
Modify or misrepresent Buana Aroma Alami materials
Use the Buana Aroma Alami name, logo, or branding in a manner that implies unauthorized endorsement or partnership

10. Use of Our Brand

The name Buana Aroma Alami, company logo, product graphics, brand identity, and related visual materials may not be used for advertising, marketing, resale representation, or other commercial purposes without prior authorization.

Nothing on this website grants a trademark or brand license unless explicitly agreed in writing.

11. Hyperlinks to Our Website

You may link to publicly available pages of our website provided that the link:

Is not misleading
Does not falsely imply endorsement, sponsorship, partnership, or affiliation
Does not damage or misrepresent the reputation of PT Buana Aroma Alami
Is used in a lawful context

We reserve the right to request removal of any link to our website.

12. Third-Party Links

Our website may contain links to third-party websites, platforms, social media accounts, service providers, or external resources.

PT Buana Aroma Alami does not control and is not responsible for the content, security, availability, privacy practices, or accuracy of third-party websites.

Access to third-party websites is at your own discretion.

13. Cookies

Our website may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, and where applicable support marketing activities.

Some cookies may be required for the website to function correctly.

Optional cookies may depend on your browser settings, cookie preferences, or consent settings.

Third-party services integrated into the website may also use their own cookies according to their respective policies.

14. Website Availability

We aim to keep the website accessible and operational.

However, we do not guarantee uninterrupted access.

The website may occasionally be unavailable due to:

Maintenance
Technical issues
Hosting interruptions
System updates
Security measures
Events beyond our reasonable control

PT Buana Aroma Alami is not liable for temporary website unavailability.

15. Limitation of Liability

To the maximum extent permitted by applicable law, PT Buana Aroma Alami shall not be liable for indirect, incidental, consequential, or special losses resulting solely from the use of information available on this website.

Users and customers remain responsible for evaluating the suitability, safety, regulatory compliance, and technical use of products for their intended application.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. No Medical Claims

Information on this website is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Any references to wellness, aromatherapy, sensory characteristics, traditional use, or possible applications are provided for general informational or commercial product context only.

Users should seek appropriate professional advice where necessary.

17. Compliance and Regulatory Responsibility

Customers are responsible for ensuring that products purchased from PT Buana Aroma Alami comply with applicable laws, regulations, labeling requirements, formulation restrictions, and market requirements relevant to their final products and jurisdictions.

Regulatory requirements may differ between countries and industries.

Customers should independently verify requirements before placing products on the market.

18. Confidentiality

Business information, quotations, commercial terms, technical documents, samples, specifications, and other materials shared directly between PT Buana Aroma Alami and a customer may be subject to confidentiality obligations where agreed between the parties.

Public website information should not be interpreted as confidential unless clearly stated otherwise.

19. Privacy

Personal information submitted through contact forms, quotation requests, email communications, or other website functions may be processed for purposes including:

Responding to inquiries
Preparing quotations
Providing product information
Supporting customer communication
Processing business requests
Improving our services

Where applicable, personal information will be handled in accordance with relevant privacy requirements and our applicable privacy practices.

20. Changes to These Terms

PT Buana Aroma Alami may update these Terms and Conditions from time to time.

Changes may be made to reflect updates to our website, business operations, services, legal requirements, or commercial practices.

The latest version will be published on this page.

Continued use of the website after changes are published constitutes acceptance of the updated Terms and Conditions.

21. Governing Law

These Terms and Conditions shall be interpreted in accordance with applicable laws of the Republic of Indonesia, unless otherwise required by applicable law or agreed separately in writing.

Any commercial agreement between PT Buana Aroma Alami and a customer may contain additional governing law, dispute resolution, or jurisdiction provisions.